Tafrija Delivery Policy
At Tafrija, we are committed to ensuring that your order is delivered efficiently and securely. Please review our delivery policy below to understand how your products will reach you.
- Worldwide Deliveries
- Shipping Partner: We use DHL for reliable worldwide delivery, ensuring your package arrives safely and on time.
- Shipping Costs: Shipping fees are calculated based on your location and will be displayed at checkout.
- Customer Responsibility: Clients are responsible for all shipping costs, including any applicable duties and taxes in their country.
- Estimated Delivery Time: International deliveries typically take 5-10 business days depending on the destination.
- Local Deliveries (Within Kenya)
- Shipping Partner: For deliveries within Kenya, we use trusted local couriers to ensure fast and efficient service.
- Shipping Costs: Local delivery fees are calculated based on your location and will be displayed at checkout.
- Estimated Delivery Time: Local deliveries typically take 2-5 business days depending on your location.
- Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor the progress of your delivery.
- For any issues with tracking or delays, please contact us at admin@tafrija.co.ke.
- Important Information
- Accurate Address: Please ensure that your shipping address is correct to avoid delays or delivery failures.
- Missed Deliveries: If a delivery attempt is missed, the courier may contact you to reschedule or provide a pickup location.
- Contact Us
If you have any questions or need assistance with your delivery, please don’t hesitate to reach out to us:
- Email: admin@tafrija.co.ke
- Phone: +254 782 692 576
Thank you for choosing Tafrija. We’re committed to providing a seamless shopping and delivery experience!